Except the Free edition, Embedded Wizard Studio is protected by a license key and license management system running on our servers. At the runtime, the license verification depends on working network connection. If Embedded Wizard Studio detects a problem with the license key or the network connection, following License Management Error dialog is displayed:

License Management Error dialog

The caption in the upper area of the dialog informs you about the encountered problem. All possible problems are explained in the following sections including additional hints how to deal with each situation. In any case, errors reported in this dialog are not recovarable during the actual session. In order to continue using Embedded Wizard Studio in Proffessional edition mode you have to exit and start again Embedded Wizard Studio:

With this step Embedded Wizard Studio will fall back in the Free edition mode. Eventual not yet saved changes in your project can be saved now:

From now, you can continue working with Embedded Wizard Studio by taking in account the limitations resulting from the Free edition. To restore the Professional edition mode you have to restart Embedded Wizard Studio again:

This error message is reported if the license key entered in the Activate License dialog is invalid. Following options exist to solve the issue:

This error message is reported if the license associated to your license key is signed as disabled in our license data base. Following options exist to solve the issue:

This error message is reported if you are using a time limited license and the license is expired now. Following options exist to solve the issue:

This error message is reported if the license associated to your license key does not allow you to use this version of Embedded Wizard Studio (or CHORA command line compiler). To use a newer version you will need to update your license first. Following options exist to solve the issue:

This error message is reported if all seats associated to your floating license are actually in use by other members of your team. The error can also occur if Embedded Wizard Studio crashed previously or the network connection was disturbed preventing Embedded Wizard Studio from being able to correctly release the license when it exited. In this last case the license management system considers the license as being still in use. Following options exist to solve the issue:

This error message is reported if all seats associated to your license are already locked to Windows machines of your team members. A node-locked license is restricted to particular user only. The error can thus also occur if you have moved Embedded Wizard to another Windows machine or you have changed your Windows account. Following options exist to solve the issue:

This error message is reported if your actual session has been closed manually and taken over by another user. Also possible, the license lease expired because it was not used for longer time and another user taked over the license. Eventually, the number of seats associated to your license is too less. Following options exist to solve the issue:

This error message is reported if your actual session has been closed automatically because other user with exact the same identity as yours has started Embedded Wizard Studio. In the practice this should never occur unless you are working with a cloned Windows setup. Following options exist to solve the issue:

This error message is reported if Embedded Wizard Studio was not able to renew your actual session. Embedded Wizard Studio communicates repeatedly with the license management servers retaining so your actual session active. The validity of such so-called license lease is time limited with period depending on your purchased license model. If due to network errors Embedded Wizard Studio was not able to renew the license lease, it expires. Following options exist to solve the issue:

This error message is reported if you are using Embedded Wizard Studio via Remote Desktop Services (also known as Remote Desktop Protocol) and your license is node-locked. Since node-locked licenses are limited to the local machine using them remotely is not possible. Following options exist to solve the issue:

This error message is reported if Embedded Wizard Studio was not able to communicate with our license management servers. Following options exist to solve the issue:

This error message is reported if the communication between Embedded Wizard Studio and our license management servers does not work as expected. The server has declined the request. Following options exist to solve the issue:

This error message is reported if the communication between Embedded Wizard Studio and our license management servers does not work as expected. The server responded with wrong answer. Following options exist to solve the issue:

This error message is reported if the communication between Embedded Wizard Studio and our license management servers does not work as expected. The server reported an internal problem. Following options exist to solve the issue:

In order to validate a license Embedded Wizard Studio communicates with our license management servers. Concrete, when you start Embedded Wizard Studio it asks the servers to start a session. When you exit Embedded Wizard Studio it informs the servers to close the session again. During the session exists it remains reserved exclusively for the particular user. In some cases, however, it can be reasonable to force the license management servers to close an active session manually making the license free again:

To close a session manually please log-in to our get.embedded-wizard.de download center. If you have no own account, please ask the responsible license administrator in your company to do this for you. On the download center please expand the section License Keys. Below this section you see all license keys associated to your account and an overview of their actual usage:

Before you close a session please take a look at the both columns CURRENT USER and SESSION AGE. They provide information about the actual user of the license and the time when Embedded Wizard Studio renewed the license lease for the last time. This is useful to decide which session is the right to be closed - especially if your license allows multiple users to work with Embedded Wizard simultanously. To close the session click on the link CLOSE and confirm the operation in the thereupon shown dialog.